Overview
This Medical Assistant – Veterans Compensation & Pension Clinic, Johnson City, Tennessee opportunity is for CMAs who want their daily work to directly support veterans seeking service-connected VA benefits. You’ll work in a structured clinical setting focused on accurate, high-quality compensation and pension (C&P) examinations—not ongoing treatment.

In this role, you support licensed examiners by preparing veterans for exams, performing basic tests, and keeping clinic operations running smoothly. The environment is protocol-driven, patient-facing, and built around respect, safety, and compliance. If you like clear expectations, predictable workflow, and meaningful contact with veterans, this is a strong fit.

Position Details

• Location: Johnson City, Tennessee (in-person)
• Facility Type: Outpatient clinic supporting VA compensation & pension evaluations
• Schedule: Full-time
• Employment Type: Contract
• Patient Population: U.S. military veterans seeking benefits for service-connected health issues
• Supervision: Works under the supervision of a licensed examiner
• Pay Range: $22.00 – $25.00 per hour

Benefits / Coverage

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Responsibilities

• Support day-to-day clinic operations and safe patient flow in a veteran-focused setting
• Prepare patients for examinations and minor office procedures
• Assist providers during exams and with patient education within scope of practice
• Perform clinical and administrative tasks under supervision of a licensed examiner
• Provide ancillary, telephone, and clerical support as needed
• Screen all patients for preventive care needs, safety issues, barriers to care, and fall risk per protocol
• Adhere to organizational policies, procedures, and quality and safety standards
• Comply with regulatory and accreditation requirements
• Maintain and audit temperature logs and medication supplies, ensuring items are current and unexpired
• Check and maintain emergency equipment; keep clinical areas organized and free of clutter
• Perform selected tests (such as EKGs, pulmonary function tests, and vision acuity testing, as required at the site)
• Document all clinical activities accurately in the EMR or designated system
• Escort patients within the clinic and assist with discharge activities
• Serve as chaperone during patient exams in line with clinic policy
• Report actual and potential safety or quality concerns and participate in performance improvement efforts

Qualifications

Required:

• Certified Medical Assistant (CMA)
• BLS certification
• CMA experience: 3 years
• Clinical experience: 1 year
• High school diploma or equivalent
• Tennessee state authorization to practice as a Medical Assistant in accordance with state and facility requirements

Preferred:

• High school or equivalent specifically noted (preferred but above minimum already met)

What to Expect Working With Frontera
Frontera is a boutique healthcare staffing partner. You work with one primary recruiter who understands clinical roles and stays in touch from first conversation through your start date.

We keep the process straightforward, share what we know about the facility and expectations, and support you through credentialing. You can expect clear communication, timely updates, and direct answers to your questions.

Application Process

• Submit your application online through Frontera
• If your experience aligns, a recruiter will contact you for an initial screening
• With your approval, we present your profile directly to the facility
• You interview with the clinic’s hiring team
• Upon mutual agreement, credentialing and onboarding begin
• Your start date is confirmed once all clearances are complete