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Overview

Frontera Search is recruiting a Medical Assistant – Patient Flow & Clinical Support in La Crosse, Wisconsin. This role is ideal for someone skilled in both clinical and administrative support, comfortable in patient-facing settings, and committed to operational excellence. You’ll assist providers, manage patient flow, and help maintain smooth clinic operations under licensed supervision.

This opportunity is unique in that it combines direct patient care with vital behind-the-scenes administrative support. The Medical Assistant – Patient Flow & Clinical Support in La Crosse will play a key role in ensuring efficient clinic operations while delivering high-quality care.

Position Details

Location: La Crosse, Wisconsin
Facility type: Outpatient clinical care environment (may include non-traditional clinical setting)
Schedule: Standard clinic hours (may vary by site)
Start date: As early as candidate clearance allows
Assignment type: Permanent/long-term clinical support role
Patient population: General clinic patients
EMR: Clinic electronic medical record system (EMR) used for documentation
Scope: Clinical support under provider supervision

Responsibilities

• Provide safe, clinically competent support for patient care and clinic operations
• Assist with patient preparation for exams and minor procedures
• Support clinical team in managing patient flow and variable volume
• Perform clerical duties and serve as backup to administrative support staff
• Screen patients for preventative care needs and safety concerns
• Maintain compliance with quality, regulatory, and accreditation standards
• Conduct selected patient testing (e.g., EKG, spirometry, vision) and document results
• Escort patients and assist with discharge tasks
• Perform infection control duties and light cleaning during clinic hours
• Maintain supply inventories and equipment logs
• Under supervision, perform phlebotomy, vital signs, ABI, PFT, and other testing as required
• Attend staff meetings and required training (OSHA, CLIA, BLS, safety)
• Maintain compliance files, logs, and regulatory documentation
• Demonstrate professionalism and mission-aligned patient support

Qualifications

Required:
• High School Diploma or GED
• Completion of accredited Medical Assistant/Phlebotomy program
• Phlebotomy certification where mandated by state requirements
• Strong organizational, communication, and customer service skills
• Ability to work independently and within a clinical team
• Basic computer proficiency (Microsoft Office, Gmail, EMR navigation)
• Physical ability to sit, bend, lift/carry up to 50 lbs as needed

Preferred:
• Prior clinical experience
• VA or C&P exposure
• Experience with waived lab testing and compliance cadences

What to Expect Working With Frontera

At Frontera Search, clinicians in La Crosse receive direct, transparent communication with a dedicated recruiter who understands your experience and preferences. We prioritize clear timelines, professional credentialing support, and relationship-focused service — no ghosting, no unnecessary delays, just grounded recruiting support. You’ll work with a team that values your skills and supports your success throughout the onboarding and placement process.

Application Process

• Submit your application online
• A Frontera recruiter reviews your credentials and contacts you for an initial screen
• Your profile is presented directly to the clinic team if aligned
• You interview with the facility leadership
• Credentialing begins upon mutual agreement
• Final start date is confirmed once credentialing is complete