Medical Assistant I, II & III

Catalyst Physician Group | North Texas

One opening, with level based on qualifications and experience. Pay: $19–$22 per hour.

MA I 

The Medical Assistant I is an entry-level role focused on developing foundational clinical and administrative skills. This role supports patient care under supervision by performing basic tasks such as rooming patients, recording vital signs, and assisting with routine clinical duties. The Medical Assistant I will work collaboratively with the care team to ensure efficient and compassionate care delivery.

ROLE AND RESPONSIBILITIES:

• Rooming patients, adheres to rooming guidelines, vitals, accurately documents in the EMR, basic tests/procedures, medications and vaccines

• Document patient information in the EMR accurately

• Prepare exam rooms with the required equipment and supplies

• Assist providers with basic examinations and procedures

• Maintain exam room cleanliness and report low stock levels

• Follow infection control, safety, and confidentiality protocols

• Answer and route phone calls appropriately

• Support appointment scheduling, patient check-in, and chart management

• Perform basic clerical tasks such as filing and scanning

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent

• Completion of accredited Medical Assistant program

• Certification (CMA, RMA, CCMA, or equivalent) is required

• Current AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hire

MA II 

COMPANY

At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.

The Medical Assistant II is a mid-level clinical role for individuals with demonstrated core competencies in patient care and clinical support. The Medical Assistant II performs all duties of a Medical Assistant I with increased independence and competence. This role includes more independent clinical duties, broader EMR documentation responsibilities, and the ability to support more complex workflows while ensuring excellent patient experience.

ROLE AND RESPONSIBILITIES:

• Rooming patients, adheres to rooming guidelines, vitals, accurately documents in the EMR, basic tests/procedures, medications and vaccines

• Performs all standard and specialized equipment such as spirometry, nebulizers, audiometry

• Adheres to and teaches established policies and procedures including but not limited to infection control, HIPAA, and safety protocols

• Demonstrates the knowledge and flexibility to support other providers, departments, and mentor staff

• Reviews patient schedules, performs encounter preparation, and escalates appropriately within scope

• Supports provider in Value Based Care initiatives

• Clinical inbox management for self and provider

• Cross-Trained to work in other depts./roles/locations

• Covers Nurse/MA Visits Schedule and performs ancillary procedures

• Pod/Station Lead for compliance/inventory

• Participates in assigned clinical related projects

• Proficiency in prescription refills per protocol and patient instructions

• Advanced knowledge of OSHA safety regulations

• Serve as a preceptor for onboarding and training new MAs

• Support care coordination efforts including referrals and prior authorizations.

• Identify clinical workflow improvements and share recommendations with leadership

• Support EMR documentation, including chart preparation and accurate note entry

• Relay provider instructions to patients and follow up as directed.

• Communicate with care team to maintain efficient clinic flow across all functions

Job Qualifications

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent

• Completion of accredited Medical Assistant program

• Certification (CMA, RMA, CCMA, or equivalent)

• Current AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hire

• A minimum of 1 year experience in a healthcare setting is required

• Documented proficiency in additional skills, i.e. Quality Metrics/VBC, and/or Precepting

MA III

 JOB SUMMARY

The Medical Assistant III is a highly skilled clinical team member responsible for providing advanced support to physicians and clinical teams, ensuring a high standard of patient care and operational efficiency. This role combines clinical proficiency, leadership, and mentorship duties while ensuring excellent patient experience.

ROLE AND RESPONSIBILITIES:

• Accurately obtain, record, and document patient vitals and clinical information in the Electronic Medical Record (EMR),

• utilizing established protocols

• Perform all duties of highly experienced Medical Assistant II at a high level of independence, including procedures, medication

• administration, injections, immunizations, and other procedures

• Clinical inbox management for self, provider, and Pod as needed. To include timely response to patient inquiries, managing

• refills, and answering clinical questions within scope of practice

• Creates positive patient and team member experiences

• Practices service recovery and service excellence, proactively addressing patient concerns and ensuring positive feedback

• from patients and providers

• Participates in assigned clinical related projects

• Provide educational materials and health information under physician guidance

• Observe and report patient concerns and condition changes to licensed personnel

• Possesses advanced clinical skills, knowledge and/or specialty certifications

• Cross-trained to work in multiple departments, roles, and locations including Front Office and Lab, and able to float as needed to support team coverage

• Covers Nurse/MA visit schedules and performs ancillary procedures as required

• Accurately and completely documents patient encounters in the EMR, utilizing audit tools and following refill protocols

• Conducts regular audits using the rooming guideline tool to ensure compliance with documentation standards

• Serves as Pod/Station Lead for quality control activities, including chart audits, vaccine inventory, and OSHA compliance

• Conducts site safety audits and reports on variances or incidents, ensuring little to no deficiencies

• Maintains advanced knowledge of OSHA safety regulations and clinical compliance practices

• Acts as a clinical mentor and preceptor for new hires and provides ongoing training for other Medical Assistants, ensuring proper technique and adherence to established policies and procedures

• Leads or coordinates small team tasks or huddles as assigned

• Demonstrates advanced EMR workflow knowledge and proactively manages clinical inboxes for self and providers

• Reviews patient schedules, performs encounter preparation, and escalates appropriately within scope

• Advanced patient guidance, communication, and coordination are all supported by a proactive workflow

• Successfully completes the 60-day competency and skills checklist as part of onboarding and ongoing professional development

• Participates in periodic skills assessments and demonstrates proficiency in all required clinical tasks

• Works well with a diverse group of professionals in a team environment, proactively supporting pod and team members

• Covers Nurse/MA schedule and floats as needed

• Demonstrates patience and commitment to CPG Values, consistently exceeding patient expectations and uplifting team members

• Support provider in Value Based Care initiatives

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent) required

• Current AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hire

• A minimum of 3 years of experience as a Medical Assistant in a healthcare setting is required

• Strong knowledge of clinical best practices, infection control, and regulatory compliance

• Documented proficiency in advanced clinical skills and knowledge (e.g. prescription medications, vaccines, and quality metrics [HEDIS])